【英文投诉信范文】在日常生活中，当我们遇到不满意的服务、产品质量问题或不公平的对待时，写一封正式的英文投诉信是一种有效的方式，能够表达我们的不满并寻求合理的解决。以下是一封结构清晰、语气得体的英文投诉信范文，适用于多种场合，如购物、酒店服务、旅游体验等。

Subject: Formal Complaint Regarding [Specific Issue]

Dear [Recipient's Name or Customer Service Department],

I am writing to formally express my dissatisfaction with the recent service I received from your company on [date of incident]. I had high expectations based on the positive reviews and reputation of your business, but my experience fell far short of what I anticipated.

On [date], I placed an order for [product/service name] through your website/branch located at [location]. Unfortunately, the product I received was [describe the issue – e.g., damaged, incorrect item, not as described, etc.]. Additionally, the customer support I contacted via [phone/email/chat] was unhelpful and did not provide a satisfactory resolution.

I have attached some photos and a copy of the receipt for your reference. I believe this situation reflects poorly on your company’s standards and customer care. I would appreciate it if you could investigate this matter and provide me with a clear explanation and a proper solution, such as a refund, replacement, or compensation for the inconvenience caused.

Please let me know how you plan to resolve this issue at your earliest convenience. I hope we can reach a satisfactory conclusion without further delay.

Thank you for your attention to this matter. I look forward to your prompt response.

Sincerely,

[Your Full Name]

[Your Contact Information]

[Order Number or Reference ID, if applicable]

这封投诉信语言简洁明了，内容完整，适合用于正式沟通。你可以根据自己的具体情况对内容进行调整，以确保信息准确且符合实际经历。通过这样的方式，不仅能表达你的诉求，也能提高问题得到妥善处理的可能性。